Terms & Conditions for Online Orders
These Terms and Conditions apply to all online orders made with ASC Fish Company, trading as Darwin Fish Market
(Hereinafter referred to as “Darwin Fish Market,” “We,” “Us,” or “Our Store”).
By accessing and using our online ordering service, you agree to be bound by these Terms and Conditions. If you do not wish to accept these terms, please refrain from using the service.
1. General Information
These Terms and Conditions govern your use of the online ordering system for purchasing products. We may update these terms from time to time without prior notice, so please review them before each order. Your continued use of the service signifies your acceptance of any changes.
2. User Obligations
By placing an order, you agree to provide accurate personal and payment information and keep it secure. You must be at least 18 years old or have the consent of a guardian to place an order.
3. Order Acceptance
Orders placed online are considered a binding offer to purchase the products at the listed price. Darwin Fish Market reserves the right to accept or reject any order at its discretion.
4. Payment and Pricing
Prices are as listed on our online platform and may differ from in-store prices. All payments must be completed before an order is processed. Darwin Fish Market reserves the right to change prices without prior notice.
5. Product Availability
All products are subject to availability. We strive to fulfill every order, but there may be instances where items are not available. We will inform you promptly and may offer alternatives if applicable.
6. Quantities and Weight
While we make every effort to provide the exact quantity ordered, seafood products may vary slightly due to their natural state. If you order by weight (e.g., 1 kg of fish), the final amount provided may be marginally over the specified weight to ensure you receive full value for your purchase. We do not provide less than the ordered weight. By placing an order, you acknowledge and accept these potential slight variations.
7. Modifications and Cancellations
Orders cannot be modified or cancelled online once placed. If you need to make changes, please contact us by phone as soon as possible. We will do our best to accommodate requests within reasonable time frames.
8. Collection Times
We aim to have your order ready as close as possible to the selected collection time. Please note that collection times may be affected during peak periods or unforeseen circumstances. In these cases, we will notify you as soon as possible and provide updates on the expected collection time. Your patience and understanding during these instances are greatly appreciated.
9. Risk and Liability
Risk of product quality and ownership transfers to you upon collection. We are not liable for delays or disruptions beyond our control or for any consequential damages. Our liability is limited to the value of the purchased product.
10. Third-Party Content and Links
Our online platform may include links or references to third-party sites. We do not guarantee the accuracy or reliability of information on these sites and are not liable for their content.
11. Intellectual Property
All content on our online ordering system, including images and text, is the property of Darwin Fish Market and protected by law. Reproduction or use without permission is prohibited.
12. Governing Law
These Terms and Conditions are governed by the laws of Northern Territory, Australia, and any disputes will be settled by the competent courts within the jurisdiction.
Contact Us
For any questions regarding your order or these Terms and Conditions, please contact us at:
-
Phone: 0456 019 851
-
Store Address: 2/30 Frances Bay Drive, Darwin, NT 0800